How to Get Builder Reviews That Actually Get You Jobs


(And Help You Climb Google Without Spending a Penny on Ads)

Builder shaking hands with happy client

“We’ve Got a Few 5-Star Reviews… Isn’t That Enough?”

Not anymore.

One builder I spoke to last week had 11 glowing reviews — all from 2021. He thought he was doing alright.

But when we checked? He wasn’t ranking anywhere in Google Maps. No visibility. No leads.

That’s because in local SEO 2025, old reviews are basically dead weight.

Google wants fresh proof that you’re active, trusted, and still doing good work.

If you want to boost your Google Business for builders profile, earn trust fast, and improve your ranking in Google Maps UK — it starts with reviews.

Let’s break down what actually works.


Google’s New Rule: If It’s Not Fresh, It Doesn’t Count

This isn’t 2019. Back then, having some reviews was enough.

Now? Google expects:

  • A steady stream of new reviews
  • Keywords inside the reviews
  • Responses from you (yep, replying helps you rank)

If your last review is more than 90 days old, Google sees your profile as dormant, and your spot in the map listings drops.


Most builders think their website is the main selling tool.

The truth is:

  • Customers check your Google profile first
  • Reviews are the first thing they scan
  • Many don’t even click your site if your reviews are weak

This is why reviews are now one of the top construction Google visibility factors.


The 5-Part Review Strategy That Actually Wins You Work:


✅ 1. Ask Every Time — But Ask the Right Way

Timing is everything.

The best time to ask? When your client is smiling, signing off the job, and still buzzing.

Say something like:

“Thanks again for having us, [Name]. If you’re happy with the work, would you mind leaving us a quick review on Google? It really helps other locals find us.”

Text it. Say it in person. Stick it on your invoice.

Just ask every time.


✅ 2. Make It Ridiculously Easy

Here’s what stops reviews:

  • People don’t know where to leave it
  • It feels like a faff

Fix that by:

  • Sending the direct review link (from your GBP dashboard)
  • Adding a QR code to your van, business card, or invoice

Literally point to it and say:

“Scan that, takes 30 seconds.”


✅ 3. Help Clients Say the Right Things (Without Faking It)

Google scans the words inside your reviews.

Reviews that say:

“Great job by John” …are fine.

But reviews that say:

“Reliable builder in Rainham, did a double storey extension on time and budget” …get more visibility.

Want better reviews? Say this:

“You don’t need to write anything fancy, even just what we built and where would help loads.”

That nudge = huge difference in your map ranking.


✅ 4. Reply to Every Review — Yes, Even the Good Ones

Most builders ignore this step.

But when you reply to reviews:

  • Google sees you as active
  • It helps your google profile 2025 tips box get ticked
  • It builds trust for the next person checking you out

Keep it simple:

“Thanks so much for the kind words [Name], glad you’re happy with the new extension. Enjoy the space!”


✅ 5. Keep Them Coming — Monthly Is the Goal

If you’re serious about local SEO 2025, aim for:

  • 1 new review per job
  • 2–4 reviews per month (if you’re doing multiple jobs)

You don’t need hundreds, you need recent.

Consistency > quantity.


But What If Clients Forget?

They will.

Here’s how to handle it:

📲 Send a reminder 2–3 days later:

“Hi [Name], hope everything’s still going well. Just wanted to say thanks again, and if you’ve got 30 secs, a quick Google review would really help us get seen by more good clients like you.” [Insert link]

Most people don’t mind. They’re just busy.

Make it easy. Make it polite. Follow up once. Job done.


Mistakes to Avoid With Reviews


❌ Incentivising with Discounts

It’s against Google’s rules to offer “£10 off if you leave a review”. And if they catch you, you’ll get flagged, or worse, suspended.


❌ Copy/Paste Reviews

Never write the review for your client. Google picks up on repeated wording and buries the fake-looking stuff.


❌ Letting a Bad Review Fester

Did you get a 2-star from someone unreasonable? Don’t panic, reply professionally:

“Sorry to hear your experience wasn’t what you expected. We’ve taken it on board and always aim to improve.”

One bad review doesn’t ruin you, but ignoring it can.


Want to Know If Reviews Are Holding You Back?

Do this:

  1. Open your Google Business Profile
  2. Count your reviews from the last 90 days
  3. Read what they say, do they mention:
  • What you built?
  • Where you built it?
  • Why they’re happy?

If not, you’ve got a reviews' problem. And that’s a ranking in Google Maps UK concern.


Quick Wins to Start Today

  • Add a review request link to every quote or invoice
  • Add a QR code to your van (use a free QR generator)
  • Create a follow-up template and set a reminder 3 days post-job
  • Review your last 10 jobs, and follow up with all of them this week

Final Word: Reviews Are Free… And They’re Gold

You don’t need a marketing degree to boost your visibility.

You just need fresh reviews, posted regularly, with the right wording — from real people in your service area.

It’s the difference between:

“Who’s that?” and “We saw your reviews, can you come quote us next week?”


Ready to Build a Review Engine That Works?

🛠 DIY – Get the Scripts, Templates & Checklist

👉 Click here if you want to Rank higher, get found Faster, and convert your website visitors into Clients!

Includes:

  • Review request templates
  • QR code instructions
  • Google profile optimisation
  • Local SEO 2025 checklist
  • Lead conversion tips

🏗 DFY – Want It Done for You?

👉 Know exactly why your site’s not getting you jobs, and what to fix to turn it into a lead machine.

We’ll:

  • Audit your Google reviews
  • Check keyword visibility
  • Show you what’s missing, and how to fix it

Because if they can’t see you… They won’t call you.

Let’s get you seen, and booked solid.

By Callum | Last Updated: 24 07 2025


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